Product Authenticity Policy
Woody's Golf Carts is committed to providing customers with clear information about the golf carts, parts, accessories and components associated with their purchases. This policy explains how product identity, branding, OEM components, aftermarket parts and modified vehicles should be understood.
Understanding What You Are Buying
Golf carts can include components from different sources, especially when a vehicle has been pre-owned, repaired, upgraded or customized.
A cart's primary brand does not necessarily mean that every accessory, replacement component or modification installed on that vehicle was manufactured by the same company.
Customers should review the information applicable to the specific product and contact Woody's Golf Carts if the manufacturer or source of a particular component is important to their purchasing decision.
Authenticity Does Not Mean Every Part Is OEM
An authentic branded golf cart may contain replacement, upgraded or aftermarket parts, particularly when it is pre-owned or customized.
Customers should not assume that every component on a modified or used vehicle is an original manufacturer component unless that fact is specifically confirmed for the product.
Product Representation Principles
Product information should help customers distinguish the vehicle brand from individual components and modifications.
Product Identity
Products should be represented according to the identity and information applicable to the specific item.
Brand Clarity
A vehicle brand should not automatically be interpreted as the manufacturer of every installed component.
Component Clarity
Original, replacement and aftermarket components may differ depending on the product.
Customer Questions
Customers should request clarification before purchase when component origin is important.
Authenticity Considerations by Product
The information relevant to authenticity can differ between complete vehicles, components and customized products.
Golf Carts
The cart's brand and model should be distinguished from accessories, replacement components and modifications installed on the vehicle.
Parts & Accessories
Individual parts may be OEM, aftermarket or otherwise identified according to the specific product information associated with the transaction.
Custom Golf Carts
Custom builds can combine a branded base vehicle with accessories and components manufactured by other companies.
General Product Authenticity Policy
Woody's Golf Carts aims to represent products according to the information applicable to the specific item being offered.
Customers should understand that complete golf carts, especially pre-owned and customized vehicles, can contain components from multiple manufacturers.
This policy does not represent that every component installed on every golf cart is an original equipment manufacturer component.
Golf Cart Brands
A golf cart may be identified by the manufacturer or brand of its underlying vehicle platform.
However, accessories, wheels, tires, seats, lighting, batteries, body components, suspension components and other equipment may have been produced or supplied by different manufacturers.
Therefore, the use of a golf cart brand name should not be interpreted as a statement that every component on that vehicle was manufactured by the same brand.
OEM / Original Equipment Components
"OEM" generally refers to an original equipment manufacturer. Where a product is specifically represented as OEM, customers should rely on the information applicable to that individual product or transaction.
Woody's Golf Carts does not use this general policy to claim that all parts, accessories or components offered or installed are OEM.
If OEM status is important to your purchase, ask Woody's to confirm the applicable product information before completing the transaction.
Aftermarket Parts & Accessories
Aftermarket products are parts or accessories produced outside the original vehicle manufacturer's standard equipment supply.
Aftermarket components may be used for replacement, customization, appearance, functionality or upgrades where applicable.
The presence of an aftermarket component does not by itself mean that the underlying branded golf cart is inauthentic. It means the particular component may come from a different manufacturer or supplier.
Pre-Owned / Used Golf Carts
Used golf carts may have undergone maintenance, repairs, replacement of worn components or modifications during their prior use.
As a result, an individual used cart may contain a combination of original, replacement and aftermarket components.
Customers should not assume that all components on a used vehicle remain exactly as originally manufactured.
Review the Used Golf Cart Disclosure and Product Condition Policy for additional information.
Custom Builds & Modified Golf Carts
Custom golf carts are particularly likely to contain components or accessories from manufacturers other than the manufacturer of the underlying golf cart.
A custom build may combine the original vehicle platform with replacement or aftermarket wheels, tires, seats, lighting, body components, suspension equipment or other accessories.
The specific configuration of a customized vehicle should be reviewed individually.
See our Custom Build & Modification Policy for additional information.
Parts & Accessories
Parts and accessories should be evaluated according to the information associated with the individual product.
Customers should not assume that a product is OEM simply because it is compatible with a particular golf cart brand. Compatibility and manufacturer identity are separate product characteristics.
Where manufacturer identity or OEM status is material to your decision, contact Woody's for clarification before purchasing.
Review the Parts & Accessories Policy for further information.
Product Titles & Descriptions
Product titles, descriptions and transaction information should be reviewed together when determining the identity and characteristics of a product.
A reference to a particular golf cart brand may describe vehicle identity or compatibility and does not necessarily identify the manufacturer of every component pictured or included.
Customers should contact Woody's before purchase if the source or manufacturer of a specific component is unclear.
Product Photographs
Photographs help customers review the appearance and configuration of products but should be considered together with the applicable description and transaction information.
A visible logo or branded component in a photograph should not automatically be interpreted as confirmation that every component shown was manufactured by that same company.
If a particular pictured component is important to your purchase, request clarification before completing the order.
Packaging, Labels & Manufacturer Information
Parts and accessories may include packaging, labels, model references or manufacturer information associated with the individual product.
Packaging can vary depending on the product, manufacturer, supplier and transaction circumstances.
This policy does not promise that every item will arrive in a particular style of manufacturer packaging unless that detail is specifically part of the applicable product information.
Authenticity & Warranty Coverage
Product authenticity and warranty coverage are related but separate issues.
A genuine component does not automatically mean that it carries a particular warranty duration, and an aftermarket component may have its own separate warranty terms where applicable.
Customers should review our Warranty Policy and any product-specific warranty documentation.
Reporting an Authenticity Concern
If you believe a product materially differs from the manufacturer, brand, OEM status or other identity information applicable to your transaction, contact Woody's Golf Carts.
Providing clear information can help us understand and review your concern.
- Your name and contact information.
- Applicable order or purchase information.
- The product or component involved.
- A description of the authenticity concern.
- Relevant photographs where helpful.
- Any labels, packaging or identifying information relevant to the concern.
No Implied Manufacturer Affiliation
References to golf cart manufacturers, brands, model names or compatible products are used to identify, describe or explain applicable vehicles, products and compatibility.
Unless expressly and accurately stated for a particular relationship, such references should not be interpreted as a claim that Woody's Golf Carts is owned by, operated by, officially endorsed by or otherwise affiliated with a particular manufacturer.
Likewise, this policy does not claim authorized-dealer, factory-certified or OEM-certified status for any brand unless that status is separately confirmed and accurately represented by Woody's Golf Carts.
Original, Replacement & Aftermarket
These terms describe components differently and should not be treated as interchangeable.
OEM Components
Where specifically identified as OEM, the component is represented according to the applicable original equipment manufacturer information.
Replacement Components
A component may replace an original part without necessarily being manufactured by the original vehicle manufacturer.
Aftermarket Components
Aftermarket components may provide replacement, customization or upgrade options and can be manufactured by companies other than the original vehicle brand.
Check the Details That Matter to You
If OEM status, manufacturer identity or a particular branded component is important to your purchase, verify that information before completing the transaction.
Brand Name vs. Component Manufacturer
A branded golf cart can contain components made by other manufacturers, particularly when it has been pre-owned, repaired, upgraded or customized. A vehicle's primary brand therefore should not be interpreted as a representation that every battery, wheel, tire, seat, accessory, replacement part or modification was produced by the same manufacturer.
Need to Verify a Product Detail?
Contact Woody's Golf Carts if OEM status, manufacturer identity, compatibility or a particular component is important to your purchase.