Frequently Asked Questions
Find answers to common questions about shopping for golf carts, new and pre-owned inventory, electric and gas models, parts, accessories, custom builds, service, orders, shipping, cancellations, returns and warranty information.
Helpful Answers for Golf Cart Buyers & Owners
Choosing a golf cart can involve more than selecting a color or model. Customers may need to consider power type, condition, features, accessories, intended use, parts compatibility, customization and applicable delivery arrangements.
The answers below provide general guidance. Because golf carts, parts, orders and customer circumstances can differ, transaction-specific information should always be confirmed for the particular product or service involved.
Talk to Woody's Golf Carts
Contact our team with questions about a golf cart, part, accessory, order or service request.
Buying a Golf Cart
General questions about shopping for a golf cart at Woody's.
What types of golf carts does Woody's Golf Carts sell?
Woody's offers golf carts and related products, with inventory potentially including new and pre-owned carts as well as electric and gas configurations. Available inventory can change, so customers should review the Shop or contact us for current product information.
Which golf cart brands can I find at Woody's?
The website may feature golf carts associated with brands such as Yamaha, Club Car, ICON, Evolution, E-Z-GO, Atlas and other available inventory. Brand and model availability can change, so the specific product listing or current inventory should be checked before purchase.
How do I choose the right golf cart?
Consider how you intend to use the cart, the number of passengers you need to accommodate, electric versus gas power, available features, condition, accessories, customization and your local operating requirements. Woody's can help answer product-specific questions before you purchase.
Can I contact Woody's before purchasing?
Yes. Customers with questions about a product, configuration, condition, compatibility or transaction can contact Woody's Golf Carts before placing an order.
Does seeing a golf cart online guarantee it is available?
Not necessarily. Inventory can change, and a website listing should not be treated as a guarantee that a particular cart remains available until its availability is confirmed for the transaction.
Where is Woody's Golf Carts located?
Woody's Golf Carts is located at 2391 S Harris-Salem Rd, Oak Harbor, OH 43449, United States. Visit our Contact Us page for customer contact information.
Used & Pre-Owned Golf Carts
Important considerations when shopping for a pre-owned golf cart.
Does Woody's sell used golf carts?
Woody's may offer pre-owned golf carts as part of available inventory. Customers should review the specific listing and vehicle information because condition and configuration vary from one used cart to another.
Will every used golf cart look like a new cart?
No. A pre-owned golf cart may show characteristics associated with prior ownership and use. Cosmetic appearance, seats, wheels, tires, batteries, accessories and other components can vary by vehicle.
Can a used cart contain replacement or aftermarket parts?
A pre-owned golf cart may contain original, replacement or aftermarket components depending on its history and configuration. Customers should review available vehicle-specific information rather than assuming every component is original.
Where can I read more about used golf cart condition?
Review the Used Golf Cart Disclosure and Product Condition Policy for additional information.
Electric & Gas Golf Carts
General considerations for different golf cart power types.
Does Woody's offer electric golf carts?
Electric golf carts may be available depending on current inventory. Check the specific product listing or contact Woody's for current information.
Does Woody's offer gas golf carts?
Gas-powered golf carts may also be available depending on current inventory. Availability should be confirmed for the specific cart you are considering.
How far will an electric golf cart travel on a charge?
There is no universal range for every electric golf cart. Actual performance can depend on the battery system, battery condition, cart configuration, load, terrain, driving conditions and other factors. Review product-specific information where available.
How long will a golf cart battery last?
Battery service life varies. Battery type, age, usage, charging practices, storage, maintenance and operating conditions can all affect performance and longevity. A universal battery-life guarantee should not be assumed.
Parts & Accessories
Questions about golf cart components, upgrades and compatibility.
Does Woody's sell golf cart parts and accessories?
Woody's offers parts and accessories in connection with its golf cart business. Available products can vary, so customers should check current inventory or contact us for assistance.
How do I know whether a part will fit my golf cart?
Compatibility can depend on manufacturer, model, model year, configuration and previous modifications. Review the product information carefully and contact Woody's before purchase if compatibility is unclear.
Are all parts sold by Woody's OEM parts?
Customers should not assume that every part or accessory is an OEM component unless the specific product is identified that way. Products may vary by manufacturer and product type.
Where can I find the parts policy?
Review our Parts & Accessories Policy for more information about purchasing and reviewing parts and accessories.
Custom Builds & Modifications
Questions about customizing a golf cart.
Can Woody's customize a golf cart?
Woody's provides golf cart customization services. The available modifications, parts and final configuration depend on the particular cart and customer request.
Can I change a custom order after work begins?
Changes may become more difficult after products have been ordered, components sourced or customization has begun. Contact Woody's as soon as possible if you need to request a change.
Does customizing a cart automatically make it street legal?
No. Equipment or modifications do not create a universal guarantee that a golf cart is legal for public-road use. Requirements differ by location, and customers should verify the rules that apply where they intend to operate the cart.
Where can I read the custom build terms?
Review the Custom Build & Modification Policy for additional information.
Orders & Payments
Questions about purchasing, payment and order status.
What payment methods does Woody's accept?
Available payment methods are those presented or confirmed by Woody's for the applicable transaction. Because payment options can depend on how a purchase is completed, customers should review the options presented for their order. See our Payment Policy.
Does Woody's offer financing?
Financing information should be confirmed through Woody's before relying on financing for a purchase. Availability, approval, rates and terms should not be assumed. Review our Financing Information page for applicable information.
How can I check the status of my order?
Visit our Order Tracking / Order Status page or contact Woody's with your relevant order information.
Can I cancel an order after placing it?
Cancellation depends on the status and type of order. Contact Woody's as soon as possible. Orders already being processed, sourced, customized or fulfilled may involve different considerations. See our Cancellation Policy.
Shipping, Delivery & Returns
General fulfillment and post-purchase questions.
Does Woody's ship or deliver golf carts?
Shipping or delivery arrangements depend on the product, destination and applicable transaction. Customers should confirm the available arrangement for their specific order. Review our Shipping & Delivery Policy .
How much does shipping cost?
Shipping and delivery costs can depend on the product, destination and fulfillment arrangement. A universal shipping charge is not stated in this FAQ. Review the applicable order information or contact Woody's for transaction-specific details.
What should I do if my order arrives damaged?
Inspect the shipment when received where reasonably possible, document visible concerns and contact Woody's promptly. Review our Shipping Damage & Delivery Inspection Policy for additional guidance.
Can I return a golf cart, part or accessory?
Return eligibility depends on the product, transaction, condition and circumstances. Customers should contact Woody's before returning an item and review our Refund & Returns Policy .
Can I pick up my order from Woody's?
Pickup arrangements should be confirmed for the applicable order before making travel or collection plans. Review the Local Pickup Policy for applicable information.
Do pre-orders have guaranteed arrival dates?
Customers should not assume that an estimated pre-order or special-order date is a guaranteed arrival date unless specifically confirmed as such. Product sourcing and fulfillment circumstances can change. See our Pre-Order & Special-Order Policy .
Service, Repairs & Warranty
Questions for golf cart owners after purchase.
Does Woody's provide golf cart service and repairs?
Woody's provides golf cart service and repair support. Service requirements depend on the cart, reported issue, diagnosis, parts availability and work involved. Review our Service & Repair Terms.
Does every golf cart have the same warranty?
No. Warranty coverage can depend on the particular cart, product, component and applicable warranty information. Customers should not assume one universal warranty period or coverage level applies to every product.
Are used golf carts covered by the same warranty as new carts?
Warranty terms should be reviewed for the specific vehicle. New and pre-owned products should not automatically be assumed to have identical warranty coverage.
What should I do if I think I have a warranty issue?
Contact Woody's with information about the product, purchase and issue. The applicable warranty information can then be reviewed. See our Warranty Policy.
Does a warranty issue automatically mean I can return the product?
Not necessarily. Warranty claims, repair requests, returns and shipping-damage concerns are different processes. The appropriate process depends on the circumstances.
How do I contact Woody's about service?
Call 419-340-4088, email sales@woodysgolfcarts.com , or use our Contact Us page.
Four Things Worth Checking
Product-specific information matters, especially when comparing new, pre-owned and customized golf carts.
New or Pre-Owned?
Review the stated condition and vehicle-specific information before purchasing.
Electric or Gas?
Consider your intended use and the characteristics of the specific power configuration.
Features & Accessories
Confirm seating, accessories and other features included with the particular cart.
Where Will You Drive?
Check the rules and requirements applicable to golf cart use in your intended location.
Product Information Can Vary
Golf carts are not identical. Model, year, condition, power system, batteries, accessories, modifications and other features may differ. Always review the information associated with the specific cart you are considering.
Still Unsure? Ask Before You Buy.
If a product description, condition detail, part compatibility question, custom option or transaction requirement is unclear, contact Woody's Golf Carts before completing your purchase.
Helpful Policies
Review the policy relevant to your purchase, order or customer support question.
Didn't Find the Answer You Need?
Contact Woody's Golf Carts for help with golf carts, parts, accessories, custom builds, orders, service or customer support.
